Subject: Ticket Assigned - Conversation with faraz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:23:50 +0000

Hi Fatma Maher,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faraz faraz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  faraz Bot:  Hi Faraz ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502694724            09:40 PM, 21st Dec                   Mohammad                   Hi Faraz, Thank you for contacting us. My name is Mohammad. How may I help you?           09:40 PM, 21st Dec                     faraz                    I want to cancel my return item           09:43 PM, 21st Dec                   Mohammad                   Could you please share your order number so that I can assist you further?           09:43 PM, 21st Dec                     faraz                             09:43 PM, 21st Dec                   Mohammad                   as per your request           09:46 PM, 21st Dec                   Mohammad                   we have deleted the return           09:46 PM, 21st Dec                   Mohammad                   Is there anything else I can help ?           09:47 PM, 21st Dec                     faraz                    Thanks           09:51 PM, 21st Dec                   Mohammad                   welcome           09:52 PM, 21st Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:52 PM, 21st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1903754