Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 04:28:56 +0000

Hi Fatma Maher,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Why there is delay in delivery of order no. <span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>6264295125?</span>
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<div dir="auto"><span style='font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif;font-size:14px'>When is it expected to be delivered?</span></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 20 Jan 2021, 7:46 am Sheikh Al-amin, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Hi team,<div dir="auto"><br></div>
<div dir="auto">I apologise that I couldn't receive parcel from courier that time.</div>
<div dir="auto">My contact no is 0593536489/ 0532349184. It can be delivered any time but better to give a confirmation call before delivery.</div>
<div dir="auto">Mentioned below are my location coordinates.</div>
<div dir="auto">
<div dir="auto">28°00'43.4"N 35°11'49.4"E</div>
<div dir="auto"><a href="https://maps.app.goo.gl/a2PyeZEUiPaFo8wYA" target="_blank" rel="noreferrer">https://maps.app.goo.gl/a2PyeZEUiPaFo8wYA</a></div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
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<div dir="ltr" class="gmail_attr">On Wed, 20 Jan 2021, 7:38 am Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Alamin,<br><br>We sincerely apologize for any inconvenience caused to you.<br><br>We are contacting you regarding your orders no. 6264295125 / 6264354444. We have tried to deliver both of the orders in the same time, but unfortunately both of the orders will not be delivered by the same courier team,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Regarding to the order no: 6264354444 we be delivered by Aramex team and they have tried to deliver your order on 18 Jan, but you were not available. kindly confirm your contact number and you full address so they will be able to deliver the order.</div>
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<div dir="ltr">With the reference to the order no. 6264295125 we can see that it will be delivered by Shipa team.</div>
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<div dir="ltr"> We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1990322