Subject: Ticket Assigned - Conversation with ashik muhammed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Mar 2022 08:17:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ashik muhammed ashik muhammed                    Bot:  Hi again! Bot:  Please enter your name Customer:  ashik muhammed Bot:  Hi Ashik Muhammed ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction. 
   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97430183894            12:06 PM, 27th Mar                   mayar                   Hi Ashik ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:06 PM, 27th Mar                     ashik muhammed                    Hai           12:07 PM, 27th Mar                     ashik muhammed                    Am return my item  when i get refund           12:07 PM, 27th Mar                   mayar                   please note that the refund process takes 5-7 days from the collection.  The courier team takes 2-3 days
  to deliver the items to the warehouse,Once the items received at the warehouse it will take 2-3 day to run quality check on it and the refund will be done.           12:08 PM, 27th Mar                     ashik muhammed                    The amount refund to account or max credit           12:09 PM, 27th Mar                   mayar                   If the order paid cash on delivery the refund will be done in mycredit account in the app, or you can return to the store and ask for cash refund .           12:11 PM, 27th Mar                     ashik muhammed                    Online payment           12:11 PM, 27th Mar                   mayar                   The refund will be done at the same online payment.           12:12 PM, 27th Mar                     ashik muhammed                    To my bank account           12:13 PM, 27th Mar                   mayar                   Yes, the refund will be done at the same bank account you paid with.           12:14 PM, 27th Mar    
                mayar                   Is there is any thing else i can help you with?           12:14 PM, 27th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:16 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4083287