Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 26 Mar 2022 13:12:07 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User hi there                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi there Bot:  Hi Hi There ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971508475301            04:59 PM, 26th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,
 i will be happy to help you.           05:00 PM, 26th Mar                     hi there                    Hi Mayar           05:00 PM, 26th Mar                     hi there                    I recently requested a delivery of an item, but chose the wrong delivery address.           05:00 PM, 26th Mar                     hi there                    The item was delivered there and I had to go collect it.           05:01 PM, 26th Mar                     hi there                    Now I've requested a return on one of the items, but I don't know where they will collect from.           05:01 PM, 26th Mar                     hi there                    I need to please make it my current address and not my previous address.           05:02 PM, 26th Mar                   mayar                   Could you please share your order number so that I can assist you further?           05:03 PM, 26th Mar                     hi there                    Hello?           05:05 PM, 26th Mar        
            mayar                   Could you please share your order number so that I can assist you further?           05:06 PM, 26th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:09 PM, 26th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:11 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4080280