Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Mar 2022 10:58:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565669866            02:42 PM, 25th Mar                     hi                    Hi there           02:42 PM, 25th Mar                     hi                    ther           02:43 PM, 25th Mar                     hi                    9561804213           02:44 PM, 25th Mar                     hi                    yesterday i called 2 time to cancel my oder           02:44 PM, 25th Mar                     hi                    and refund money           02:44 PM, 25th Mar                     hi                    still i did not get any update           02:44 PM, 25th Mar                   mayar                   Hi ,gh Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:45 PM, 25th Mar                     hi                    yes           02:45 PM, 25th Mar                     hi                    y i did not get my refund yet           02:45 PM, 25th Mar                     hi                    168           02:45 PM, 25th Mar                     hi                    U there           02:47 PM, 25th Mar                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           02:47 PM, 25th Mar                     hi                    9561804213           02:48 PM, 25th Mar                     hi                    order num           02:49 PM, 25th Mar                   mayar                   As i checked the order hasn't been cancelled           02:50 PM, 25th Mar                     hi                    ok cancelled now           02:50 PM, 25th Mar                     hi                    2 time i was called yesterday for cancellation           02:50 PM, 25th Mar                     hi                    they told me its has been cancelled           02:50 PM, 25th Mar                     hi                    anyways cancell it plz and refund money           02:52 PM, 25th Mar                   mayar                   As i checked the order has been conformed and can't be cancelled no.           02:52 PM, 25th Mar                     hi                    what           02:53 PM, 25th Mar                     hi                    it can not be cancelled now?           02:53 PM, 25th Mar                     hi                    bro i am not stupid or fool i am waititng for this order more then one week           02:53 PM, 25th Mar                   mayar                   Yes the order is intransit to the store .           02:53 PM, 25th Mar                     hi                    and not recoeved yet           02:54 PM, 25th Mar                     hi                    when i will recieve           02:54 PM, 25th Mar                     hi                    i need today           02:54 PM, 25th Mar                     hi                    i send it to pakistan           02:54 PM, 25th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             02:55 PM, 25th Mar                   mayar                   Is there is any thing else i can help you with?           02:56 PM, 25th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:58 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4075987