Subject: Ticket Assigned - Conversation with heba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 14:01:59 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  heba heba                    Customer:  مرحبا Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Heba ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:54 PM, 23rd Mar                   mayar                   .مرحبا عميلنا، طاب يومك معك ميار,يسرني أن أساعدك            05:55 PM, 23rd Mar                   mayar                   هل ما زلت معنا ؟            05:57 PM, 23rd Mar                   mayar                   هبة هل يمكنك إعلامنا إن كنت متصل معنا؟           05:58 PM, 23rd Mar                   mayar                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            06:00 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4068429