Subject: New Reply Received - Fwd: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 11:04:33 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Fwd: Your products are on the way  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>Alright. I will return the item so that you may initiate the refund.</div>
<div><br></div>
<div>Also please could you let me know the code I could use for Buy 1 get 1 free as mentioned in your email? </div>
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<div>Regards</div>
<div><br></div>
<div>Jayin </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Mar 23, 2022 at 12:57 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Jayin,<br><br>Thank you for contacting us.<br><br>We are truly sorry but the items aren't exchangeable .You can also track the return on the LMG website (<a href="http://www.aramex.com" rel="noreferrer" target="_blank">www.aramex.com</a>) through the tracking number (RP0322220004134) and it will be received by the transport partner Aramex within 2 to 4 working days.. In the event that the returns are not received by the courier partner LMG.within the specified time, please contact us again in order to serve you to the fullest.<br>Thanks for your cooperation and appreciate your understanding with us.<br><br>Do not hesitate to contact us if you have any inquiries.<br><br>your friends<br>Support Team.</div></div></div>

	

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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>
<div style="margin-bottom:0.0001pt;font-size:12.8px"><br></div>
<div style="margin-bottom:0.0001pt;font-size:12.8px;background-image:initial;background-repeat:initial">Thanks &amp; Regards</div>
<div style="margin-bottom:0.0001pt;font-size:12.8px;background-image:initial;background-repeat:initial"> </div>
<div style="margin-bottom:0.0001pt;font-size:12.8px;background-image:initial;background-repeat:initial">Jayin Mary Thomas</div>
<div style="font-size:12.8px"><br></div>
<div style="font-size:12.8px">Ph No. 34518995</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4050748