Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 23 Mar 2022 07:50:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           12:46 AM, 23nd Mar                   Ahmad                   Hi Curious , My name is Ahmed, I will be happy to assist you.           12:46 AM, 23nd Mar                     User                    i have an order  since 16 march which is very late for pick up from store           12:48 AM, 23nd Mar                   Ahmad                   Could you please share your order number so that I can assist you further?           12:48 AM, 23nd Mar                     User                    i spoke to your call center and they said they will check and call me again but nothing happend           12:49 AM, 23nd Mar                     User                    1661494034           12:49 AM, 23nd Mar                   Ahmad                   Thank you for sharing the order details. Please allow me a moment to check thi
 s for you.           12:50 AM, 23nd Mar                     User                    sure           12:50 AM, 23nd Mar                   Ahmad                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.  We appreciate your patience.           12:51 AM, 23nd Mar                     User                    Ok but please make an urgent note to them because they said the same thing by phone. I will be waiting for a reply tomorrow. thanks alot           12:52 AM, 23nd Mar                   Ahmad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:53 AM, 23nd Mar                     User                    thanks. same to u           12:53 AM, 23nd Mar                                          View co
 nversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4065146