Subject: Ticket Assigned - Late shipping
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 22 Mar 2022 12:37:56 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late shipping heena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  heena Bot:  Hi Heena ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9561887823 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504323673            04:26 PM, 22nd Mar                   mayar                   Hi Heena,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:27 PM, 22nd Mar                     heena                    Dear while i was ordering it showed the delivery next day to my location since it has baby feeding bottle i needed it asap           04:28 PM, 22nd Mar                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           04:30 PM, 22nd Mar                   mayar                   A i checked the order wasn't shipped yet from the warehouse .           04:30 PM, 22nd Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:32 PM, 22nd Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:37 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4063043