Subject: Ticket Assigned - Conversation with noor
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 15:00:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with noor noor                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  noor Bot:  Hi Noor ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9561709650 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0545415173            06:38 PM, 21st Mar                   mayar          
          Hi Noor,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:39 PM, 21st Mar                     noor                    Please check my order still not receive           06:40 PM, 21st Mar                     noor                    Today morning it was out for delivery.           06:40 PM, 21st Mar                     noor                    ??           06:41 PM, 21st Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:41 PM, 21st Mar                   mayar                   As i checked the order is still with the courier team out for delivery           06:43 PM, 21st Mar                     noor                    Okey           06:43 PM, 21st Mar                   mayar                   They will contact you soon for the delivery .           06:43 PM, 21st Mar                     noor                    Yes           06:43 PM, 21st Mar 
                     noor                    Last 2 days back same status was there & mid night it was undeleiver.           06:44 PM, 21st Mar                     noor                    What was the issue to deliever           06:44 PM, 21st Mar                     noor                    Bcz this order I need urgent           06:44 PM, 21st Mar                     noor                    4 days is finished to make order.           06:45 PM, 21st Mar                     noor                    How long it will take           06:45 PM, 21st Mar                     noor                    Please confirm           06:45 PM, 21st Mar                   mayar                   The delivery will be done through the day .           06:46 PM, 21st Mar                     noor                    Please check with courier team & confirm           06:46 PM, 21st Mar                     noor                    ?           06:47 PM, 21st Mar                   mayar                   We will foll
 ow up the issue with the courier team and update you regards via th email: [email-masked]           06:50 PM, 21st Mar                   mayar                   Sorry :  [email-masked]           06:50 PM, 21st Mar                     noor                    Waiting your reply           06:51 PM, 21st Mar                   mayar                   We will do the needful           06:54 PM, 21st Mar                   mayar                   Is there is any thing else i can help you with?           06:54 PM, 21st Mar                     noor                    Okey           06:55 PM, 21st Mar                     noor                    Thxxx           06:55 PM, 21st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:56 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4059059