Subject: Ticket Assigned - Conversation with start over
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 09:37:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with start over start over                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  start over Bot:  Hi Start Over ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9560423616 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  
 Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505113176            01:30 PM, 21st Mar                     start over                    Thanks           01:30 PM, 21st Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:31 PM, 21st Mar                     start over                    Hello Mayar!, I would like to request if possible to change my status for pickup to delivery?, what need to do?           01:32 PM, 21st Mar                   mayar                   We sincerely apologize for that but we can't change the delivery method after the order is placed .           01:33 PM, 21st Mar                     start over                    Ah alright!, thanks           01:34 PM, 21st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:34 
 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4057016