Subject: Ticket Assigned - Conversation with abshad pk
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 21 Mar 2022 08:47:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  abshad pk abshad pk                    Bot:  Hi again! Bot:  Please enter your name Customer:  abshad pk Bot:  Hi Abshad Pk ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9562043388 Bot:    Your order status is  : Verifying payment   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0528732459            12:25 PM, 21st Mar                     abshad pk                    Ok           12:25 PM, 21st Mar                     abshad pk                    I want to cancel my order           12:27 PM, 21st Mar                     abshad pk                    The order number is 9562043388           12:27 PM, 21st Mar                     abshad pk                    Because it’s coming two times           12:27 PM, 21st Mar                     abshad pk                    That’s why I’m canceling one order           12:28 PM, 21st Mar                     abshad pk                    Please cancel the order           12:28 PM, 21st Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:28 PM, 21st Mar                   mayar                   Hi Abshad ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:29 PM, 21st Mar                   mayar                   As i checked the order wasn't placed successfully due to incomplete payment .           12:31 PM, 21st Mar                     abshad pk                    Ok           12:32 PM, 21st Mar                     abshad pk                    I want to cancel my order because I choose the payment Option is tabby that’s why           12:33 PM, 21st Mar                   mayar                   the order wasn't placed and we will not capture the amount           12:34 PM, 21st Mar                   mayar                   We request you to place anew order .           12:34 PM, 21st Mar                     abshad pk                    I want only one order           12:35 PM, 21st Mar                     abshad pk                    The order number is 9562041724           12:36 PM, 21st Mar                   mayar                   The both orders wasn't placed 9562041724_9562043388           12:36 PM, 21st Mar                   mayar                   We request you to place anew order .           12:36 PM, 21st Mar                     abshad pk                    Ok because I got two text messages           12:37 PM, 21st Mar                     abshad pk                             12:38 PM, 21st Mar                     abshad pk                    Your payment for order 9562043388 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.his is the msg           12:39 PM, 21st Mar                   mayar                   We will not capture the amount           12:40 PM, 21st Mar                   mayar                   Is there is any thing else i can help you with?           12:41 PM, 21st Mar                   mayar                   Please place a new order           12:41 PM, 21st Mar                     abshad pk                    Ok           12:43 PM, 21st Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:46 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4056740