Subject: New Reply Received - refund
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 15:10:58 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  refund  Ticket comment <div class="ydpf7687979yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div>Hello</div>
<div>Can I choose other items from the website and use the money as credit, then no need for refund </div>
<div>Please advice!! </div>
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<div class="ydpf7687979signature">Reham lawend<div><br></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, March 19, 2022, 12:30:16 PM GMT+4, Babyshop &lt;[email-masked]&gt; wrote:
                
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                <div><div id="ydpf7687979yiv3405862441"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Reham,<br><br>We apologize for the inconvenience caused.<br><br>It was completely our fault, and we regret letting you down on this occasion. Let me assure you that this incident will not happen again.<br><br>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your ​refund.<br><br>It was completely our fault, and we regret letting you down on this occasion. Let me assure you that this incident will not happen again.<br><br>Again, please accept our sincere apologies for this.<br> <br>Hope we are able to meet your expectations. <br> <br>Your friends,<br>The Support Team.<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4012115