Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 13:51:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. Can someone assist me           05:44 PM, 19th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:44 PM, 19th Mar                     User                    I cancelled an order but why do I still have to pay for it when I didn't even get the item?           05:44 PM, 19th Mar                     User                    Hello mayar           05:45 PM, 19th Mar                     User                                05:45 PM, 19th Mar                   mayar                   We sincerely apologize for taht           05:46 PM, 19th Mar                   mayar                   please note that the COD order the price isn't changed at the app when an item is cancelled.           05:47 PM, 19th Mar                   mayar                   You will receive an amendment invoice with the courser agent when the order is delivered to you .           05:47 PM, 19th Mar                     User                    That means.. I won't have to pay for it right?           05:49 PM, 19th Mar                   mayar                   Yes.           05:49 PM, 19th Mar                     User                    So I'll just play the thing that I ordered? Just to be clear           05:49 PM, 19th Mar                     User                    Thankyou mayar.. Appreciated           05:50 PM, 19th Mar                     User                    I'll show it to the courier once he reached my place. Thanks           05:50 PM, 19th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:51 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4048364