Subject: Ticket Assigned - Conversation with oreoluwa sonola
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Mar 2022 10:33:35 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  oreoluwa sonola oreoluwa sonola                    Customer:  I'm still waiting Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Oreoluwa Sonola ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 busine
 ss days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:27 PM, 19th Mar                   mayar                   Hi Oreoluwa ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:27 PM, 19th Mar                     oreoluwa sonola                    Pl           02:28 PM, 19th Mar                     oreoluwa sonola                    Please what's the email you wrote down before           02:
 28 PM, 19th Mar                     oreoluwa sonola                    You sent an incorrect email address           02:28 PM, 19th Mar                     oreoluwa sonola                    Support@centerpiece - this is what you sent           02:28 PM, 19th Mar                     oreoluwa sonola                    Which email should I send my statement to?           02:28 PM, 19th Mar                   mayar                   This is the email address: [email-masked]           02:29 PM, 19th Mar                     oreoluwa sonola                    Why aren't you responding           02:31 PM, 19th Mar                     oreoluwa sonola                    This is so bad           02:31 PM, 19th Mar                   mayar                   This is the email address: [email-masked]           02:31 PM, 19th Mar                     oreoluwa sonola                    How can you ask how you can help me and then disappear?           02:31 PM, 19th Mar  
                  mayar                   We sincerely apologize for that , i have already send you the response but do to glitch in the system the message didn't reached you .           02:32 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4047335