Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Mar 2022 14:31:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an
  additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  558631091            06:17 PM, 18th Mar                     hi                    Ok           06:17 PM, 18th Mar                     hi                    Hi i had requested for return but until now no one has come to collect the dresses           06:18 PM, 18th Mar                     hi                    I have emailed teo three tomes           06:18 PM, 18th Mar                     hi             
        Called yesterday           06:18 PM, 18th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:18 PM, 18th Mar                     hi                    He said yesterday they would come           06:18 PM, 18th Mar                     hi                    But no           06:18 PM, 18th Mar                   mayar                   please note that thew collection time frame is 3-4 days.           06:18 PM, 18th Mar                     hi                    Can you please arrange someone to collect it i am really disaoopinted           06:19 PM, 18th Mar                     hi                    So many times i jave to connect           06:19 PM, 18th Mar                     hi                    Its more than that           06:19 PM, 18th Mar                     hi                    My friend           06:19 PM, 18th Mar                     hi                    I know the collection tim
 e but uts taking foreber to collect           06:19 PM, 18th Mar                     hi                    Manshi is so quick sorry to sY           06:20 PM, 18th Mar                     hi                    Namshi           06:20 PM, 18th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           06:21 PM, 18th Mar                   mayar                   Could you please share your order number so that I can assist you further?           06:24 PM, 18th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:26 PM, 18th Mar                   mayar                   Hi , I have not received a response from you still, please confirm if we are still connected?           06:28 PM, 18th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get
  in touch with us in case of any unanswered query.           06:31 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4044583