Subject: Ticket Assigned - Conversation with vinaya chandran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 17 Mar 2022 15:22:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  vinaya chandran vinaya chandran                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vinaya chandran Bot:  Hi Vinaya Chandran ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.  
  Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96565675499            06:56 PM, 17th Mar                   mayar                   Hi Vinaya ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:57 PM, 17th Mar                     vinaya chandran                    My return money not yet credited to my account           06:58 PM, 17th Mar   
                   vinaya chandran                    3 months finished           06:59 PM, 17th Mar                   mayar                   Could you please share your order number so that I can assist you further?           06:59 PM, 17th Mar                     vinaya chandran                    Ok           07:01 PM, 17th Mar                     vinaya chandran                    8119052261           07:01 PM, 17th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:02 PM, 17th Mar                     vinaya chandran                    Ok           07:04 PM, 17th Mar                   mayar                   As i checked the refund has been done on 19/1/2022           07:05 PM, 17th Mar                     vinaya chandran                    Not done           07:05 PM, 17th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is 
 not the experience we offer           07:07 PM, 17th Mar                   mayar                   We request you to share with us bank statements fro the period from 20/1/2022           07:09 PM, 17th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           07:18 PM, 17th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           07:19 PM, 17th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:21 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4041212