Subject: Ticket Assigned - Conversation with kerstine
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 11:23:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  kerstine kerstine                    Bot:  Hi again! Bot:  Please enter your name Customer:  kerstine Bot:  Hi Kerstine ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0526643256            03:12 PM, 16th Mar                     kerstine                    Ok           03:13 PM, 16th Mar                   mayar                   Hi ,GooKerstinedThank you for contacting us. My name is Mayar ,i will be happy to help you.           03:14 PM, 16th Mar                     kerstine                    Hi regarding returns           03:14 PM, 16th Mar                     kerstine                    I already requested but till now no one is coming to collect it           03:14 PM, 16th Mar                   mayar                   Please note that the collection time frame is 3-4 days.           03:16 PM, 16th Mar                     kerstine                    Ok           03:17 PM, 16th Mar                   mayar                   Is there is any thing else i can help you with?           03:19 PM, 16th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:21 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4034509