Subject: Ticket Assigned - Conversation with gerald vidal
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Mar 2022 10:55:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  gerald vidal gerald vidal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  gerald vidal Bot:  Hi Gerald Vidal ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566102974            02:32 PM, 16th Mar                   mayar                   Hi Gerald ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:33 PM, 16th Mar                     gerald vidal                    i order t-shirts in sale 15 dirhams i proceed to order now is 30 dirhams           02:34 PM, 16th Mar                   mayar                   please check the shipping rates for the delivery:  https://www.centrepointstores.com/ae/en/helpShipping           02:36 PM, 16th Mar                     gerald vidal                    yes is 20 dirhams delivery charge rigth           02:38 PM, 16th Mar                     gerald vidal                    cancel all my order           02:39 PM, 16th Mar                   mayar                   Yes.           02:41 PM, 16th Mar                     gerald vidal                    cancel my order plss           02:42 PM, 16th Mar                   mayar                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           02:44 PM, 16th Mar                     gerald vidal                    it’s okay i take only the slide           02:46 PM, 16th Mar                   mayar                   No the order will be cancelled all           02:49 PM, 16th Mar                   mayar                   Is there is any thing else i can help you with?           02:54 PM, 16th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:54 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4034300