Subject: Ticket Assigned - Conversation with saima shams
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 16:42:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with saima shams saima shams                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  saima shams Bot:  Hi Saima Shams ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9561184567 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557910480            08:29 PM, 15th Mar          
            saima shams                    Your rider meassage me at 6:20 that he is coming and now from 2 hours i m waiting i have to go for some work please try to contact him and tell him to come as soon  as possible           08:30 PM, 15th Mar                   mayar                   Hi Saima ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:30 PM, 15th Mar                     saima shams                    He is even not answering my calls           08:30 PM, 15th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           08:33 PM, 15th Mar                   mayar                   As i checked the order is still with the courier team and will be delivered to you soon           08:33 PM, 15th Mar                   mayar                   If the order isn't delivered to you through the day please contact us agian and we will do the needful           
 08:33 PM, 15th Mar                     saima shams                    At least tell me what time           08:34 PM, 15th Mar                     saima shams                    Which courier company is this ????????           08:34 PM, 15th Mar                   mayar                   The delivery time is from 7 am till 9 pm.           08:38 PM, 15th Mar                   mayar                   Is there is any thing else i can help you with?           08:40 PM, 15th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:41 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4031040