Subject: Ticket Assigned - late collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 16:40:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late collection natalie luton                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  natalie luton Bot:  Hi Natalie Luton ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543596966            08:29 PM, 15th Mar                   mayar                   Hi Natalie ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:30 PM, 15th Mar                     natalie luton                    Thank you           08:31 PM, 15th Mar                     natalie luton                    I organised for a collection for returns but nobody has collected           08:31 PM, 15th Mar                     natalie luton                    Order number 9559125612           08:32 PM, 15th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:33 PM, 15th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             08:34 PM, 15th Mar                     natalie luton                    Ok thank you           08:34 PM, 15th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:37 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4031028