Subject: Ticket Assigned - Conversation with heba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 16:05:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  heba heba                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  heba Bot:  Hi Heba ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096555330262            07:39 PM, 15th Mar                   mayar                   Hi Heba,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:41 PM, 15th Mar                     heba                    Speak arabic ?           07:41 PM, 15th Mar                     heba                    Hello           07:43 PM, 15th Mar                   mayar                   ;dt dl;kkd lshu]j;?           07:43 PM, 15th Mar                   mayar                   نعتذر علي ذلك           07:44 PM, 15th Mar                   mayar                   كيف يمكنني مساعدت؟           07:44 PM, 15th Mar                     heba                    وصلني طلبي ناقص قطعه           07:44 PM, 15th Mar                     heba                             07:45 PM, 15th Mar                     heba                    هذا رقم الطلب           07:45 PM, 15th Mar                     heba                             07:45 PM, 15th Mar                     heba                    هذي القطعه لم تصل           07:45 PM, 15th Mar                   mayar                   دقيقة من فضلك ليتم التحقق إبقى معنا           07:46 PM, 15th Mar                   mayar                   حسب البيانات فان الطلب قد تم توصيله كاملا من قبل فريق التوصيل 6 منتجات           07:48 PM, 15th Mar                     heba                    وصلني خمسه فقط           07:49 PM, 15th Mar                   mayar                   نعتذر علي ذلك عزييز العميل           07:51 PM, 15th Mar                     heba                    ما الحل الان           07:51 PM, 15th Mar                   mayar                   دقيقة من فضلك ليتم التحقق إبقى معنا           07:53 PM, 15th Mar                   mayar                   لقد قمنا بارجاع قيمة المنتج لك في حسابك           07:55 PM, 15th Mar                   mayar                   ونعتذر منك مرة اخرى علي ذلك           07:55 PM, 15th Mar                     heba                    حساب سنتربوينت           07:55 PM, 15th Mar                     heba                    ام علي اي حساب           07:56 PM, 15th Mar                   mayar                   علي حسابك بالموقع           07:58 PM, 15th Mar                   mayar                   هل لديك أي استفسار آخر يمكنني مساعدتك به؟            08:00 PM, 15th Mar                   mayar                   كان من دواعي سروري مساعدتكم.            08:00 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4030814