Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Mar 2022 12:19:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2
 -15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97334386248            04:02 PM, 15th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:02 PM, 15th Mar                     hi                    I was ordering a dress.. I saw shukran credit.. NoweI can't see           04:03 PM, 15th Mar                   mayar                   Could you please share your order number so that I 
 can assist you further?           04:04 PM, 15th Mar                     hi                    I didn't order yet           04:05 PM, 15th Mar                     hi                    Can u please check balance in my account           04:05 PM, 15th Mar                     hi                    I want that amount to be deducted from my total order amount..           04:06 PM, 15th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:09 PM, 15th Mar                   mayar                   Thank you for allowing me the time to check. I appreciate your patience.           04:12 PM, 15th Mar                     hi                    Hello           04:12 PM, 15th Mar                     hi                    R u there           04:12 PM, 15th Mar                   mayar                   As i checked the your account has 1284 points.           04:13 PM, 15th Mar                   mayar     
               Here's how you can pay using your Shukrans: Sign in to your account at CentrepointStores.com. The "Pay Shukrans" indicator on the checkout page will help you determine how many points you can spend. Move the cursor to choose the value you want to save.           04:16 PM, 15th Mar                   mayar                   Is there is any thing else i can help you with?           04:16 PM, 15th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4029376