Subject: Ticket Assigned - Conversation with maricel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 12:59:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maricel maricel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maricel Bot:  Hi Maricel ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8160500879 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96597665453            04:35 PM, 14th Mar                   mayar 
                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:36 PM, 14th Mar                     maricel                    Hi mayar           04:38 PM, 14th Mar                   mayar                   How may i help you?           04:39 PM, 14th Mar                     maricel                    I order something since 9th of march usually my order takes 3days so i check the tracking it says my order is delived since no one recieve it they put on re schedulebut i never riceive the item how it is re schedule           04:39 PM, 14th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:41 PM, 14th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           04:45 PM, 14th Mar                   mayar                   As we have not received a response, 
 this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:54 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4023880