Subject: Ticket Assigned - Conversation with priya surya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 11:34:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priya surya priya surya                    Customer:  Nothing else for today. Thanks. Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Priya Surya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560634330 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:23 PM, 14th Mar                     priya surya          
           Hello, Good Evening.           03:23 PM, 14th Mar                     priya surya                    Order no. 9560634330 was returned. May i know the refund status? Thank you.           03:24 PM, 14th Mar                     priya surya                             03:24 PM, 14th Mar                   mayar                   Hi Priya ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:25 PM, 14th Mar                     priya surya                    Hello Mr Mayar, good evening.           03:25 PM, 14th Mar                     priya surya                    Order no. 9560634330 was returned. May i know the refund status? Thank you.           03:25 PM, 14th Mar                     priya surya                             03:25 PM, 14th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:27 PM, 14th Mar                     priya surya         
            Sure, will wait           03:27 PM, 14th Mar                   mayar                   please note that the refund process takes 3-5 days from the collection.  The courier team takes 2-3 days to deliver the items to the warehouse,Once the items received at the warehouse it will take 2-3 day to run quality check on it and the refund will be done.           03:28 PM, 14th Mar                     priya surya                    Ok           03:28 PM, 14th Mar                     priya surya                    Noted           03:28 PM, 14th Mar                     priya surya                    Many many thanks           03:28 PM, 14th Mar                     priya surya                    You may end the chat now. Bye, have a great day.           03:28 PM, 14th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:32 PM, 14th Mar                                          View conversat
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