Subject: New Reply Received - POD
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Mar 2022 04:55:54 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  POD  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>Good morning!</div>
<div><br></div>
<div>Can you please advise the status of my shipment?</div>
<div>As mentioned earlier, the delivery guy sent it to a different address.</div>
<div><br></div>
<div>I have attached on my previous email the image of our door and the correct address as well.</div>
<div><br></div>
<div>Waiting for your reply the earliest possible.</div>
<div><br></div>
<div>Sincerely,</div>
<div>Justine</div>
<div>0568531474</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Mar 11, 2022 at 1:58 PM Justine Delfin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="auto">Hello Team,</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you for your response.</div>
<div dir="auto"><br></div>
<div dir="auto">But I guess he delivered the items to the wrong address. He probably delivered it to the residential tower. I clearly mentioned in my delivery address that it was the EXECUTIVE TOWER. </div>
<div dir="auto"><br></div>
<div dir="auto">I have attached the image of our door and the screenshot of the delivery information for your reference.</div>
<div dir="auto"><br></div>
<div dir="auto">The delivery guy should have atleast call me when nobody answers the door like the others supposed to do. </div>
<div dir="auto"><br></div>
<div dir="auto">On the positive note, I am looking forward to hear from you soon. </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Sincerely yours,</div>
<div dir="auto">Justine </div>
<div dir="auto">0568531474<div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNzM5NzA5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.UmPrsa0Vd7C5cmm_bIzTmrHha1ohKSkE81gdo3emesE" data-id="2043317397093" style="max-width: 100%"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzMxNzM5NzA5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.oS5OuEg-sPHN-k2-GvArBgFBSQi_56HJ_0dkucXwHS4" data-id="2043317397090" style="max-width: 100%"></div>
</div>
</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Fri, Mar 11, 2022 at 12:38 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Justine,<br style="box-sizing:border-box">
</div>
<div dir="ltr"> <br style="box-sizing:border-box"><div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br style="box-sizing:border-box"></div>
<div>We sincerely apologize for any inconvenience caused.</div>
<div><br style="box-sizing:border-box"></div>
<div>We would like to inform you that the courier partner has shared with us this signature as a proof of delivery, we kindly ask you to please check the attached image and confirm if this is your signature or not? so we can assist you to the fullest.</div>
<div><br style="box-sizing:border-box"></div>
<div>We are looking forward to hear from you soon. <span style="box-sizing:border-box;word-break:break-word">Thank you for your help!</span>
</div>
<div><br style="box-sizing:border-box"></div>
<div>Your Friends,</div>
<div>The Support Team.</div>
</div>
</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4005314