Subject: Ticket Assigned - Conversation with ancy
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 15:43:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  ancy ancy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ancy Bot:  Hi Ancy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560767078 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504293849            07:29 PM, 12th Mar                   mayar               
     Hi Ancy,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:29 PM, 12th Mar                     ancy                    Hi I requested return of three tsirts. I want to cancel one           07:30 PM, 12th Mar                     ancy                    The pink one           07:30 PM, 12th Mar                     ancy                    Hello           07:32 PM, 12th Mar                   mayar                   We cant cancel one item but we will cancel the return request and you can place another return request           07:34 PM, 12th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           07:36 PM, 12th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:39 PM, 12th Mar                                          View conve
 rsation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4013829