Subject: Ticket Assigned - Conversation with linu
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 15:39:00 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with linu linu                    Customer:  Hello Bot:  Hi again! Bot:  Please enter your name Customer:  linu Bot:  Hi Linu ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:24 PM, 12th Mar                     linu                    Ok           07:25 PM, 12th Mar                   mayar                   Hi Linu,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:26 PM, 12th Mar                     linu                    I want to return few items           07:26 PM, 12th Mar                     linu                    8160854584           07:26 PM, 12th Mar                     linu                    Hello Mayar           07:26 PM, 12th Mar                     linu                    Hope you can help me           07:26 PM, 12th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:27 PM, 12th Mar                     linu                    Thanks           07:27 PM, 12th Mar                     linu                    Order is in my husbands name, Vinod           07:28 PM, 12th Mar                     linu                    If you can transfer to my account, i can process return           07:28 PM, 12th Mar                     linu                    Or is there any other way           07:29 PM, 12th Mar                   mayar                   We sincerely apologize for that but we can't update the account details due to security reasons           07:31 PM, 12th Mar                     linu                    So what can be done now           07:31 PM, 12th Mar                     linu                    How can i process return           07:31 PM, 12th Mar                     linu                    Please advise           07:32 PM, 12th Mar                     linu                    Hello           07:33 PM, 12th Mar                   mayar                   We request you to tell us the items names that you want to return and reason for the return           07:34 PM, 12th Mar                     linu                    Ok           07:34 PM, 12th Mar                     linu                    For that i have to get the details from max page..           07:35 PM, 12th Mar                     linu                    This conversation will end right           07:35 PM, 12th Mar                     linu                    I will see and get back to you           07:36 PM, 12th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:38 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4013798