Subject: Ticket Assigned - Conversation with fathi zainu
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 11:38:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fathi  zainu fathi  zainu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fathi  zainu Bot:  Hi Fathi  Zainu ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560717596 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567308199            03:26 PM, 12th Mar       
               fathi  zainu                    Ok           03:26 PM, 12th Mar                     fathi  zainu                    Thank you           03:26 PM, 12th Mar                   mayar                   Hi Fathi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:27 PM, 12th Mar                     fathi  zainu                    Hi there           03:27 PM, 12th Mar                     fathi  zainu                    My order number is 9560717596           03:28 PM, 12th Mar                     fathi  zainu                    I have shifted to a new location and changed my contact details as well           03:28 PM, 12th Mar                     fathi  zainu                    I would like to change my contac details and adress, forgot to delete the old adress, default it has been selected the old one..           03:29 PM, 12th Mar                     fathi  zainu                    Wil you be able to chanage it           03:30 PM, 12th 
 Mar                     fathi  zainu                    ??           03:30 PM, 12th Mar                   mayar                   We sincerely apologize for any inconvenience caused you.           03:31 PM, 12th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:31 PM, 12th Mar                   mayar                   As i checked the order has been rejected           03:34 PM, 12th Mar                   mayar                   The order will be returned to the warehouse, we request you to place anew order           03:35 PM, 12th Mar                     fathi  zainu                    Oh okay           03:36 PM, 12th Mar                     fathi  zainu                    Thank you           03:36 PM, 12th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:37 PM, 12th Mar                    
                       View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4012508