Subject: Ticket Assigned - Conversation with sadia
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 11:32:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sadia sadia                    Bot:  Hi again! Bot:  Please enter your name Customer:  sadia Bot:  Hi Sadia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560462193 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:15 PM, 12th Mar                   mayar                   Hi Sadia,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:16 PM, 12
 th Mar                     sadia                    Hi           03:16 PM, 12th Mar                     sadia                    I ordered my baby,'s shows on 8th March order no is 9560462193.           03:17 PM, 12th Mar                     sadia                    For click n collect           03:18 PM, 12th Mar                     sadia                    But I didn't receive any message           03:18 PM, 12th Mar                     sadia                    For pick up           03:18 PM, 12th Mar                     sadia                    When i ordered it was mentioned it will take 2,3 working days           03:18 PM, 12th Mar                     sadia                    You there??           03:19 PM, 12th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           03:20 PM, 12th Mar                     sadia                    Thn           03:21 PM, 12th Mar                   mayar 
                   As i checked the order is ready for colection           03:21 PM, 12th Mar                     sadia                    Ok thank u but same thing happened last time           03:21 PM, 12th Mar                     sadia                    No one is sending messages for collection           03:22 PM, 12th Mar                     sadia                    Last time I contacted the support team and they said same thing that its ready for collection           03:22 PM, 12th Mar                     sadia                    You have to improve this look in the matter           03:22 PM, 12th Mar                   mayar                   We are truly sorry for your experience .           03:23 PM, 12th Mar                     sadia                    Its ok but please improve service..           03:23 PM, 12th Mar                   mayar                   We will do our best to reach your expectation           03:26 PM, 12th Mar                   mayar                   It
  was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:27 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4012479