Subject: Ticket Assigned - Conversation with maye
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 10:37:42 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  maye maye                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maye Bot:  Hi Maye ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560620920 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555174489            02:11 PM, 12th Mar                     maye                    Thank you           02:12 PM, 12th Mar                   mayar                   Hi Maye,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:12 PM, 12th Mar                     maye                    Im still waiting for my delivery           02:13 PM, 12th Mar                     maye                    Called yesterday was promised to have it delivered this morning 9am latest 10           02:13 PM, 12th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           02:16 PM, 12th Mar                     maye                    I would like to cancel my order instead           02:17 PM, 12th Mar                   mayar                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           02:20 PM, 12th Mar                   mayar                   Is there is any thing else i can help you with?           02:24 PM, 12th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:26 PM, 12th Mar                     maye                    Hi           02:26 PM, 12th Mar                     maye                    Are we still waiting for something?           02:26 PM, 12th Mar                     maye                    Kindly let           02:27 PM, 12th Mar                     maye                    Me know how to go about canceling the order instead           02:27 PM, 12th Mar                   mayar                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           02:30 PM, 12th Mar                   mayar                   Is there is any thing else i can help you with?           02:31 PM, 12th Mar                     maye                    When will it actually arrive?           02:31 PM, 12th Mar                     maye                    Because it was supposed to be 10th march           02:32 PM, 12th Mar                     maye                    Please don’t put delivery date that is inaccurate           02:32 PM, 12th Mar                   mayar                   The order is out for delivery today           02:35 PM, 12th Mar                   mayar                   Is there is any thing else i can help you with?           02:37 PM, 12th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:37 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4012167