Subject: Ticket Assigned - Conversation with soven jena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Mar 2022 08:35:12 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with soven jena soven jena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  soven jena Bot:  Hi Soven Jena ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560760572 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971568045204            12:22 PM, 12th Mar             
         soven jena                    Ok           12:23 PM, 12th Mar                   mayar                   Hi Soven ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:23 PM, 12th Mar                     soven jena                    When i will get my order           12:23 PM, 12th Mar                     soven jena                    It supposed to be delivered by yesterday           12:23 PM, 12th Mar                     soven jena                    What happened Mayar ?           12:25 PM, 12th Mar                     soven jena                    R u there ?           12:25 PM, 12th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:26 PM, 12th Mar                     soven jena                    Ok           12:26 PM, 12th Mar                   mayar                   As i checked the order is out for delivery today by  the courier team 
           12:28 PM, 12th Mar                     soven jena                    R u there ?           12:28 PM, 12th Mar                     soven jena                    Ok shall I receive by today ?           12:29 PM, 12th Mar                     soven jena                    Because tomorrow my office will be off , I can't receive the order if it xomes tomorrow           12:30 PM, 12th Mar                     soven jena                    Kindly arrange to delivery by today or in Monday as per your convenience           12:30 PM, 12th Mar                   mayar                   Yes the order will be delivered by today.           12:31 PM, 12th Mar                   mayar                   You can track the order via the following link:  https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP031122001544&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           12:31 PM, 12th Mar                   mayar   
                 Is there is any thing else i can help you with?           12:32 PM, 12th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:34 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4011482