Subject: Ticket Assigned - late collection
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 14:57:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late collection nargis                    Bot:  Hi again! Bot:  Please enter your name Customer:  nargis Bot:  Hi Nargis ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:48 PM, 11th Mar                     nargis                             06:48 PM, 11th Mar                   mayar                   Hi Nargis,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:48 PM, 11th Mar                     nargis                    Thank you mayar           06:49 PM, 11th Mar                     nargis                    I have made some return so when they will pick up           06:49 PM, 11th Mar                     nargis                    No response           06:49 PM, 11th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:51 PM, 11th Mar                     nargis                    Ok sure please check waiting           06:52 PM, 11th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:52 PM, 11th Mar                     nargis                    What to fix its a return and pick up           06:53 PM, 11th Mar                   mayar                   We will check with the courier team and update you regards.           06:53 PM, 11th Mar                   mayar                   Is there is any thing else i can help you with?           06:55 PM, 11th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:56 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4009181