Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 13:58:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2
 -15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0524727135            05:48 PM, 11th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:49 PM, 11th Mar                     hi                    If i select click and pay, once items are ready to collect. In how many days i can collect?           05:49 PM, 11th Mar                     hi                    Can i collect after a
  month?           05:49 PM, 11th Mar                     hi                    or what is the time line to collect once ready           05:50 PM, 11th Mar                   mayar                   The order will be ready for collection in the store for 14 days, if not collected the order will be cancelled           05:50 PM, 11th Mar                     hi                    and amount will be refunded or what?           05:52 PM, 11th Mar                   mayar                   yes the refund will be done.           05:54 PM, 11th Mar                   mayar                   Is there is any thing else i can help you with?           05:56 PM, 11th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:57 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4008953