Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 13:44:19 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Have returned the item           05:38 PM, 11th Mar                     User                    2 days back           05:39 PM, 11th Mar                     User                    Didn't receive refund           05:39 PM, 11th Mar                     User                    It was cash on delivery           05:39 PM, 11th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:39 PM, 11th Mar                   mayar                   please note that the refund process takes 5-7 days from the collection           05:40 PM, 11th Mar                   mayar                   The courier team takes 2-3 days to deliver the items to the warehouse,Once the items received at the warehouse it will take 2-3 day to run quality check on it and the ref
 und will be done.           05:41 PM, 11th Mar                   mayar                   Is there is any thing else i can help you with?           05:42 PM, 11th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:43 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4008909