Subject: Ticket Assigned - Conversation with nausheen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 13:21:29 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nausheen nausheen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nausheen Bot:  Hi Nausheen ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - 
 card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  561172076            05:10 PM, 11th Mar                     nausheen                    Ok           05:10 PM, 11th Mar                   mayar                   Hi Nausheen,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:10 PM, 11th Mar                     nausheen                    Hi           05:10 PM, 11th Mar                     nau
 sheen                    I ordered few things but the money got           05:11 PM, 11th Mar                     nausheen                    Deducted           05:11 PM, 11th Mar                     nausheen                    But order is still in my cart           05:11 PM, 11th Mar                   mayar                   Could you please share your order number so that I can assist you further?           05:12 PM, 11th Mar                     nausheen                             05:12 PM, 11th Mar                     nausheen                    I got this message from centre point but money got deducted from my account           05:12 PM, 11th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:13 PM, 11th Mar                     nausheen                    Now what do i do order the stuffs again?           05:13 PM, 11th Mar                   mayar                   As i checked the
  we didn't placed the order .           05:15 PM, 11th Mar                     nausheen                    But money got deducted           05:16 PM, 11th Mar                     nausheen                    How will i get it back?           05:16 PM, 11th Mar                   mayar                   We request you to contact your bank for reversing the money back to your account.           05:16 PM, 11th Mar                     nausheen                    Okay           05:17 PM, 11th Mar                   mayar                   Is there is any thing else i can help you with?           05:18 PM, 11th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:20 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4008828