Subject: Ticket Assigned - Conversation with shamshuddin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 10 Mar 2022 12:12:10 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  shamshuddin shamshuddin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shamshuddin Bot:  Hi Shamshuddin ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Pa
 id by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555033326            04:00 PM, 10th Mar                   mayar                   Hi Shamshuddin,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:02 PM, 10th Mar                     shamshuddin                    hi           04:02 PM, 10th Mar                     shamshuddin                    my order was cancelled           04:
 02 PM, 10th Mar                     shamshuddin                    i choose payment by tabby           04:02 PM, 10th Mar                     shamshuddin                    order no: 9560670279 // 9560669149           04:02 PM, 10th Mar                     shamshuddin                    and i didnt refund yet           04:04 PM, 10th Mar                     shamshuddin                    i contacted tabby they said i need to contact you           04:04 PM, 10th Mar                     shamshuddin                    let me know if you can proceed or you'll cancel           04:04 PM, 10th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:05 PM, 10th Mar                     shamshuddin                    yes please           04:06 PM, 10th Mar                   mayar                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that th
 e following order number: (9560670279) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9560671100).           04:09 PM, 10th Mar                     shamshuddin                    ok the order is still on right           04:10 PM, 10th Mar                     shamshuddin                    when i will receive it           04:10 PM, 10th Mar                   mayar                   You will receive an sms when the order is shipped           04:10 PM, 10th Mar                     shamshuddin                    ok great thank you           04:11 PM, 10th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:11 PM, 10th Mar                     shamshuddin                    you tooo           04:11 PM, 10th Mar                 
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