Subject: Ticket Assigned - refund follow up
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 10 Mar 2022 11:41:26 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund follow up User                    Hey are you still there ?           03:28 PM, 10th Mar                     User                    Mayar           03:28 PM, 10th Mar                     User                    I didnt get any return slip.           03:29 PM, 10th Mar                     User                    When i handed over the product they refund will be done once the return process is finished           03:31 PM, 10th Mar                     User                    And i opted for credit for my account please check once again whats the problem. I want to order other products. Please check what’s the issue           03:32 PM, 10th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:32 PM, 10th Mar                   mayar                   Did the items collected by aramex courier team .           03:33 PM, 10th Mar                     User                    Yes           03:35 PM, 10th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:36 PM, 10th Mar                     User                    Ok thank you           03:36 PM, 10th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:39 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4003986