Subject: Ticket Assigned - Conversation with nibu abraham
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 10 Mar 2022 11:27:49 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  nibu abraham nibu abraham                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nibu abraham Bot:  Hi Nibu Abraham ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4660560102 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097455276651            03:08 PM, 10th Mar                  
  mayar                   Hi ,Good nigh Thank you for contacting us. My name is Mayar ,i will be happy to help Nibu           03:09 PM, 10th Mar                     nibu abraham                    Hi Mayar           03:09 PM, 10th Mar                     nibu abraham                    I placed an order yesterday and opted for click and collect. when i orderded I ensured that I could collect the items today.           03:10 PM, 10th Mar                     nibu abraham                    Order #4660560102           03:10 PM, 10th Mar                     nibu abraham                    I would like to know when i could collect this order today as I'm travelling tomorrw           03:10 PM, 10th Mar                   mayar                   please note that click and collect orders takes from 1-2 days to be ready fo collection           03:13 PM, 10th Mar                     nibu abraham                    oh...but when i ordered the items - it said to be collected today           03:15
  PM, 10th Mar                     nibu abraham                    thats why i ordered it..or else i wouldn't order the item           03:16 PM, 10th Mar                     nibu abraham                    could you please check on my order#4660560102           03:16 PM, 10th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:17 PM, 10th Mar                   mayar                   As i checked the order isn't ready for collection yet           03:17 PM, 10th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:22 PM, 10th Mar                   mayar                   Are you still connected?           03:23 PM, 10th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.         
   03:25 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4003896