Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 10 Mar 2022 11:20:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:56 PM, 10th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:58 PM, 10th Mar                     User                    I need to know about my refund of a product which i didnt get can you please check whats the issue .           03:00 PM, 10th Mar                     User                    My Order number is 1659338745           03:01 PM, 10th Mar                     User                    Please check what’s the issue is           03:02 PM, 10th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:03 PM, 10th Mar                   mayar                   As i checked the items hasn't been collected from you yet           03:05 PM, 10th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             03:05 PM, 10th Mar                     User                    The product has already been collected on Sunday 6th of march           03:07 PM, 10th Mar                   mayar                   Please share with us the return slip for the collection           03:09 PM, 10th Mar                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:17 PM, 10th Mar                   mayar                   Are you still connected?           03:17 PM, 10th Mar                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           03:20 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4003832