Subject: New Reply Received - Re: Your payment is being processed
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 17:20:50 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="ltr">
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<div>Hi,</div>
<div dir="ltr">It’s being so annoying and weird now, how many times i need to do the follow up just for that 22 dirhams voucher and you are not being tired saying sorry and apologize for inconvenience instead of resolving issue and refund my 22 dirhams or issue
 me a voucher.</div>
<div dir="ltr">This 22 dirhams is nothing but it’s about now ego problem and i need it back in any form like refund to my card or voucher.</div>
<div dir="ltr">Or else i will complain into DED for this 22 dirhams because your service is becoming horrible.</div>
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<div dir="auto" style="text-align: left"><b><i>Thanks &amp; Regards,</i></b></div>
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<div dir="auto" style="text-align: left"><b><i><u>Syed Mudassir Ali</u>,</i></b></div>
<div dir="auto" style="text-align: left"><b><i>+971522953747</i></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 7, 2022 6:15:23 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3973172] - Re: Your payment is being processed
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<div dir="ltr">Hi Syed,</div>
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Thank you for contacting us and giving us the opportunity to help you.<br>
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Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.<br>
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Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.<br>
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We hope we have not caused you any inconvenience, your comfort and happiness are really important to us.<br>
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Make sure that any problem you face when shopping with us will be resolved in a way that makes you satisfied, your happiness and comfort are important to us.<br>
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Feel free to contact us for further assistance!<br>
<br>
Your Friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3973172