Subject: Ticket Assigned - Conversation with eljin fernandez
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 15:56:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with eljin fernandez eljin fernandez                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  eljin fernandez Bot:  Hi Eljin Fernandez ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560341805 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507567434            07:40 PM, 09th Mar                   mayar                   Hi Eljin ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:41 PM, 09th Mar                     eljin fernandez                    I didnt receive d order which supposed to deliver next day           07:42 PM, 09th Mar                   mayar                   As i delivery the order has been rescheduled           07:43 PM, 09th Mar                     eljin fernandez                    Hw can they           07:44 PM, 09th Mar                     eljin fernandez                    I ordered it bcoz f d urgency           07:44 PM, 09th Mar                     eljin fernandez                    Bcoz f next day delivery i choose babyshop           07:46 PM, 09th Mar                     eljin fernandez                    Helloooooo           07:47 PM, 09th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:47 PM, 09th Mar                     eljin fernandez                    Can u cancel nd refund           07:48 PM, 09th Mar                     eljin fernandez                    Bcoz i cant entertain these kind f business tactics           07:49 PM, 09th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           07:52 PM, 09th Mar                   mayar                   We  request you to refuse the shipment if the courier team contacted you for the delivery           07:53 PM, 09th Mar                   mayar                   Is there anything else i can help you with?           07:54 PM, 09th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:55 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4000246