Subject: Ticket Assigned - Conversation with abdulasis ladjamatli
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 15:25:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdulasis ladjamatli abdulasis ladjamatli                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  where’s my oder Bot:  Please enter your name Customer:  weve shipped your order 6128960122 with awb fp0309220005189  please click here to track :https://splashgcc app link/fzfg6ialfob Bot:  Please enter your name Customer:  abdulasis ladjamatli Bot:  Hi Abdulasis Ladjamatli ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543191327            07:10 PM, 09th Mar                     abdulasis ladjamatli                    Please I need my order now .becouse tomorrow I will go Jeddah           07:11 PM, 09th Mar                   mayar                   Hi Abdulasis ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:11 PM, 09th Mar                     abdulasis ladjamatli                    I need my order sir           07:11 PM, 09th Mar                     abdulasis ladjamatli                    Weve shipped your order 6128960122 with AWB FP0309220005189           07:12 PM, 09th Mar                     abdulasis ladjamatli                    This my tracking#           07:12 PM, 09th Mar                     abdulasis ladjamatli                    I already order 3days ago           07:13 PM, 09th Mar                     abdulasis ladjamatli                    FP0309220005189           07:15 PM, 09th Mar                     abdulasis ladjamatli                    My Tracking#           07:15 PM, 09th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             07:15 PM, 09th Mar                     abdulasis ladjamatli                    When I get my order           07:16 PM, 09th Mar                     abdulasis ladjamatli                    Al ready massage the emai           07:16 PM, 09th Mar                     abdulasis ladjamatli                    Should be massage me in my what’s upp           07:16 PM, 09th Mar                     abdulasis ladjamatli                    I will give exactly my location           07:17 PM, 09th Mar                   mayar                   The order has been shipped and will be delivered to you within 1-2 days .           07:18 PM, 09th Mar                   mayar                   You can track the order via the following link:  https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP0309220005189&utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_SA_ar           07:18 PM, 09th Mar                   mayar                   Is there anything else i can help you with?           07:20 PM, 09th Mar                     abdulasis ladjamatli                    You can’t massage me in what’s upp           07:20 PM, 09th Mar                     abdulasis ladjamatli                    It my order will coming           07:20 PM, 09th Mar                   mayar                   Yes the courier agent will contact you before the delivery           07:21 PM, 09th Mar                     abdulasis ladjamatli                    Ok           07:21 PM, 09th Mar                     abdulasis ladjamatli                    But now still not process my order           07:21 PM, 09th Mar                   mayar                   The order has been shipped already and with the courier team .           07:22 PM, 09th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:24 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4000101