Subject: Ticket Assigned - Conversation with fatemeh
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 15:08:04 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  fatemeh fatemeh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatemeh Bot:  Hi Fatemeh ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582102026            06:58 PM, 09th Mar                     fatemeh                    Hello i want to cancel return process           06:58 PM, 09th Mar                   mayar                   Hi Fatemeh,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:59 PM, 09th Mar                   mayar                   Could you please share your order number so that I can assist you further?           06:59 PM, 09th Mar                     fatemeh                    9560442562           07:00 PM, 09th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:01 PM, 09th Mar                   mayar                   We have cancelled the return request .           07:03 PM, 09th Mar                     fatemeh                    Thank you           07:03 PM, 09th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:05 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4000005