Subject: Ticket Assigned - late delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 09 Mar 2022 08:36:33 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  late delivery sujay                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sujay Bot:  Hi Sujay ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560276810 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529246401            12:17 PM, 09th Mar                   mayar                   Hi Sujay,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:18 PM, 09th Mar                     sujay                    Hi           12:18 PM, 09th Mar                     sujay                    I ordered an item from splash           12:19 PM, 09th Mar                     sujay                    It was mentioned next day delivery           12:19 PM, 09th Mar                     sujay                    But haven’t received it yet           12:20 PM, 09th Mar                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:23 PM, 09th Mar                   mayar                   As i checked the order has been shipped but notout for delivery yet           12:24 PM, 09th Mar                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:27 PM, 09th Mar                   mayar                   Is there anything else i can help you with?           12:30 PM, 09th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:32 PM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3997671