Subject: Ticket Assigned - Conversation with zohra
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Mar 2022 16:00:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zohra zohra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zohra Bot:  Hi Zohra ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  94493019 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8160406826 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  
 Please enter your number Customer:  0096594493019            07:40 PM, 08th Mar                     zohra                    Ok           07:40 PM, 08th Mar                   mayar                   Hi Zohra,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:41 PM, 08th Mar                     zohra                    Hi           07:43 PM, 08th Mar                     zohra                    My shukran card is not getting linked here on the centerpoint app           07:43 PM, 08th Mar                     zohra                    And so iam not getting the rewards           07:44 PM, 08th Mar                   mayar                   Does the card been linked with an account before           07:45 PM, 08th Mar                     zohra                    Yes with my previous number i think           07:46 PM, 08th Mar                   mayar                   Please note that the card can be linked with only one account .           07:48 PM, 08
 th Mar                     zohra                    So i just want you to update my number.           07:49 PM, 08th Mar                     zohra                    My email and everything is the same.           07:49 PM, 08th Mar                     zohra                    Just my previous mobile number has changed           07:49 PM, 08th Mar                   mayar                   Please note that the personal data in Shukran must correspond to the personal data in the account, such as the mobile number and email. To update your Shukran card details, you can: - Log in to your account at www.shukranrewards.com. Call the Shukran Program team at 800 124 6622. - Send an email to [email-masked]           07:51 PM, 08th Mar                     zohra                    ??????           07:54 PM, 08th Mar                   mayar                   You can contact the shukran team to update the detail for the card.           07:55 PM, 08th Mar                   mayar                 
   Is there anything else i can help you with?           07:57 PM, 08th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:59 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3995176