Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Mar 2022 14:07:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  956042889 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9560428889 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:57 PM, 08th Mar                     hi                    Hi           05:
 57 PM, 08th Mar                   mayar                   Hi ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:58 PM, 08th Mar                     hi                    Hi           05:58 PM, 08th Mar                     hi                    I ordered bag few minutes ago,actually i want to use my shukarn point           05:59 PM, 08th Mar                     hi                    Can you deduct my points from amount           05:59 PM, 08th Mar                     hi                    ?           05:59 PM, 08th Mar                     hi                    Hi           06:00 PM, 08th Mar                   mayar                   We sincerely apologize for that but we can't make any amendments on the order after placing it .           06:00 PM, 08th Mar                     hi                    Ok           06:00 PM, 08th Mar                     hi                    If i cancel the order can you credit my full payment in my account          
  06:01 PM, 08th Mar                   mayar                   Yes the refund will be done .           06:01 PM, 08th Mar                     hi                    Full amount?           06:01 PM, 08th Mar                   mayar                   Yes the paid amount will be refunded .           06:03 PM, 08th Mar                   mayar                   Is there anything else i can help you with?           06:05 PM, 08th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:06 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3994507