Subject: Ticket Assigned - Conversation with stephanie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 07 Mar 2022 12:06:21 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with stephanie stephanie                    Bot:  Hi again! Bot:  Please enter your name Customer:  stephanie Bot:  Hi Stephanie ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer
  may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:58 PM, 07th Mar                     stephanie                             03:58 PM, 07th Mar                     stephanie                    This has been returned, collected by your staff           03:59 PM, 07th Mar                     stephanie                    Can you confirm receipt of it           04:00 PM, 07th Mar                     stephanie                    Last time the refund was real time after collection           04:00 PM, 07th Mar                   mayar      
              Hi Stephanie,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:00 PM, 07th Mar                   mayar                   Please note tat the refund will be done within 5-7 days after the collection .           04:01 PM, 07th Mar                   mayar                   Is there anything else i can help you with?           04:03 PM, 07th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:05 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3988558