Subject: Ticket Assigned - Conversation with sehar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 07 Mar 2022 08:47:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  sehar sehar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sehar Bot:  Hi Sehar ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  554363396            12:31 PM, 07th Mar                   mayar                   Hi Sehar,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:32 PM, 07th Mar                     sehar                    I requested for return one item           12:32 PM, 07th Mar                     sehar                    2 days ago. No one came to pickup           12:32 PM, 07th Mar                     sehar                    ?           12:33 PM, 07th Mar                   mayar                   We sincerely apologize for any inconvenience caused you. This is not the experience we offer           12:34 PM, 07th Mar                     sehar                    Hello           12:34 PM, 07th Mar                   mayar                   But the collection time frame is  2-3 days .           12:35 PM, 07th Mar                   mayar                   The courier team will collect the items from you soon           12:35 PM, 07th Mar                     sehar                    Ok i will wait one more day           12:35 PM, 07th Mar                   mayar                   Is there anything else i can help you with?           12:37 PM, 07th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:42 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3987313