Subject: Ticket Assigned - Conversation with vanessa bascara
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 06 Mar 2022 13:41:40 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with vanessa bascara vanessa bascara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  vanessa bascara Bot:  Hi Vanessa Bascara ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9560042890 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562128062            05:25 PM, 06
 th Mar                   mayar                   Hi Vanessa ,Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:26 PM, 06th Mar                     vanessa bascara                    Hi Mayar, just want to follow up on my order           05:27 PM, 06th Mar                     vanessa bascara                    it has been out for delivery status since morning           05:27 PM, 06th Mar                     vanessa bascara                    still has not arrived           05:28 PM, 06th Mar                   mayar                   As i checked the order is still with the courier team           05:28 PM, 06th Mar                   mayar                   It will be delivered to you soon .           05:28 PM, 06th Mar                     vanessa bascara                    ok. is there any expected delivery time           05:29 PM, 06th Mar                     vanessa bascara                    could you call the courier team and follow up       
     05:29 PM, 06th Mar                   mayar                   We sincerely apologize for that           05:32 PM, 06th Mar                   mayar                   But we don't have the courier team contacts number           05:32 PM, 06th Mar                     vanessa bascara                    is there anything you can to do help?           05:33 PM, 06th Mar                   mayar                   Am sorry but the delivery time is till 9 pm.           05:35 PM, 06th Mar                   mayar                   Is there anything else i can help you with?           05:38 PM, 06th Mar                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:41 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3984019